Safaricom Introduces New Fuliza Charges


Safaricom has cut down the amount of money Kenyans will need to pay daily as maintenance fees when using Fuliza.

The popular overdraft service, run by Safaricom, NCBA and KCB, has reduced its daily maintenance fees by up to 40 per cent.

The three entities hope to impact on financial inclusion for Kenyans.

The daily maintenance fee for loans between Ksh.101 to Ksh.500 and between Ksh.501 to Ksh.1,000 has been reduced by 40 per cent respectively to Ksh.3 and Ksh.6 from Ksh.5 and Ksh.10.

 Ksh.1001 to Ksh.15,000, Ksh.1,501 to Ksh.2,500 and Ksh.2,501 to Ksh.70,000 will get discounts of 10, 20 and 16.7 percent daily maintenance fees for the first three days.

The new charges will begin on October 1, 2022.

“We have continued to assess the evolution of consumer behaviour and economic conditions to identify ways in which we can further enhance the utility of our digital financial services,” NCBA said in a notice of the new discounted tariff.


1. Fuliza service was unveiled in 2019.

2.  Safaricom disburses an average of Ksh.1.4 billion daily.

3. Borrowings from Safaricom’s Fuliza hit Sh578 billion in 2021

4. Safaricom had 1.7 million daily active Fuliza users

5. The Fuliza fee starts from Sh2 per day for Sh100 overdraft and goes up to Sh30 per day for Sh2,500 and above.

6. Customers who do not clear the overdraft within 30 days cannot utilise their unused Fuliza limit.