Kenyans Informed of Impending M-pesa Disruption


Kenyans who use Safaricom’s M-pesa will have to go without the money transfer service for three hours starting Monday, September 27 at 11:59pm to Tuesday September 28 at 4am.

Safaricom announced that it will be carrying out routine maintenance during the period to ensure customers received the best of service when transferring money and other services.

Safaricom, Kenya’s leading telecommunication company said in the statement thus:

“During the maintenance, all M-pesa services including airtime purchase will be temporarily unavailable.”

Safaricom Mpesa shop. Photo/Courtesy

“We apologise for any inconvenience that may be caused and thank you for your continued support, ” Safaricom stated.

The company however maintained that this was a minor maintenance and which would lead to very minimal interference of its M-pesa services.

Safaricom has intentionally planned the maintenance to take place at night when most of the customers are less active on M-pesa to minimise disruptions as much as possible.


Share this: